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Easy Access to Expert Cancer Care
At Siteman Cancer Center, no one navigates cancer alone. Our team of oncology-trained registered nurses answer every call – helping you navigate appointment scheduling, finding the right doctor and making the process as easy as possible. We call them care coordinators. Our patients regularly call them a lifeline.
Speak Directly with an Oncology Nurse
Our unique team of Siteman care coordinators have years of clinical experience, with inside knowledge of the health system and direct access to care teams. So, they know all the right doctors for all the right care – and how to coordinate your needs better than a call center.
Siteman care coordinators provide help quickly – and serve as a consistent point of contact during your journey to connect care and answer questions.
If you are a patient or caregiver, call us to:
- Help guide scheduling your appointment and find the right doctor
- Ask about a second opinion
- Coordinate across specialties and cancer programs
If you are a provider with a referral, call us to:
- Manage your patient referral or second opinion
- Ensure speed to consult
- Escalate a high-risk, complex case
Start Here. Get the Care You Need.
Our Siteman care coordinators – oncology-trained nurses who help with scheduling, finding the right specialist, and guidance – can help you through the process.
Call us directly or submit a form, and we will call you back.
Real Help in Real Time
Our care coordinators answer the phone from 8:00 am to 4:30 pm CT, Monday through Friday.
If you call outside of these hours, please leave us a message. We promise to return your call the same day or the next day we are open.
This is personal to us, so every call is received personally by a member of our team. We won’t send your calls to an after-hours line or outside of the St. Louis metro area. We will get back to you directly.
What You Can Expect on Every Call:
- We will listen first to understand and ask questions second.
- We will treat you with kindness and guide you with a clear next-step plan.
- We will keep your information private and confidential.
- We will only put you on hold if you say okay. If we get disconnected, we will call you right back.
What Happens After Your Call
Experts at Siteman prepare for your first appointment. That’s why we don’t offer same day appointments. The first time we see you, we are ready to share our recommendations on how we will treat you.
To personalize your treatment our team:
- Collects your medical records
- Studies results
- Assembles specialists from multiple disciplines
We want to review your case closely and thoroughly. It can take up to 14 business days from your first call to your first appointment, so we can get it right the first time.
Talk with a Care Coordinator
Nurses at Siteman answer every call and every form. Speak with them directly 8:00 am to 4:30 pm CT Monday- Friday for guidance on appointments, second opinions, and referrals.